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Understand how US Bank leverages GenAI to improve agent productivity in Contact Centers. Learn more about AWS events: https://go.aws/events Subscribe: More AWS videos: http://bit.ly/2O3zS75 More AWS events videos: http://bit.ly/316g9t4 ABOUT AWS Amazon Web Services (AWS) hosts events, both online and in-person, bringing the cloud computing community together to connect, collaborate, and learn from AWS experts.

CSL is a global biotechnology company specializing in lifesaving medicines that treat hemophilia and immune deficiencies, prevent influenza, and therapies in iron deficiency and nephrology. CSL had multiple disparate technology stacks due to acquisitions, operating 5000+ VMware servers and managing 1000+ applications spread across 29 data centers.

For more details on this topic, visit the AWS Knowledge Center on AWS re:Post and read the full article associated with this video: https://repost.aws/knowledge-center/connect-amazon-q-real-time-recommendations The AWS Knowledge Center contains trusted, expert-reviewed answers to frequently asked questions across AWS services — including EC2, S3, IAM, Lambda, Bedrock, and more. Anmol shows you how to troubleshoot issues when real-time recommendations don’t populate in Amazon Q in Connect.

For more details on this topic, visit the AWS Knowledge Center on AWS re:Post and read the full article associated with this video: https://repost.aws/knowledge-center/ebs-extend-volume-lvm-partitions The AWS Knowledge Center contains trusted, expert-reviewed answers to frequently asked questions across AWS services — including EC2, S3, IAM, Lambda, Bedrock, and more. Benito shows you how to extend an EBS volume with LVM partitions.

Amazon VPC Lattice is designed to simplify service-to-service connectivity at scale across accounts and VPCs with built-in layer 7 routing and policy . Similarly, AWS PrivateLink is designed to make it easier to connect services and resources across different AWS accounts and VPCs to simplify your network architectures.

Resource control policies in AWS Organizations are a powerful tool for managing and governing resources across multiple AWS accounts. They allow administrators to centrally control which AWS services and resources can be used within their organization. RCPs recently launched in GovCloud and support ECR and OpenSearch Serverless and this video gives a quick overview with the use cases for these newly supported services. Learn more: http://go.aws/3ZWRGGc http://go.aws/3ZSvU6w http://go.

Most builders think SaaS means shared infrastructure, but that definition breaks down fast in practice. Anthony McClure joins The AWS Pulse to dismantle the myths and rebuild them from the ground up. We’ll explore why SaaS is a business model not an architecture pattern, how silo, pool, and bridge models replace vague multi-tenancy debates, and what happens when generative AI collides with SaaS’s foundational promise of one product, one version, no one-off customizations.

Explore Jefferies Equities' enterprise deployment of a generative AI trading assistant using Amazon Bedrock's Strands Agents framework. This lightning talk will showcase Jefferies’ technical architecture leveraging the Claude foundation model, Model Context Protocol (MCP) tools, and Amazon Bedrock Knowledge Bases for processing real-time trade and transactions data. We’ll demonstrate our serverless event-driven architecture for achieving lower latency response at scale.

Forward-thinking enterprises are discovering that thoughtful integration of AI creates new opportunities when teams are empowered with the right organizational structure and frameworks. In this Executive Summit session from AWS re:Invent, you'll hear from industry pioneers on how their organizations are fostering meaningful human-AI partnerships that enhance creativity, decision-making, and problem-solving capabilities. Learn more about Innovative Leadership: https://go.

Get an insider's view of FinOps at Amazon from the AWS Cloud Economics team. Drawing from experience supporting thousands of internal teams, we'll share battle-tested strategies for building a cost-aware culture and scaling cloud financial management. Learn how Amazon approaches cost allocation, leverages AWS tools, and drives optimization across its complex enterprise. You'll leave with practical approaches and proven best practices that can be applied to organizations of any size.

Explore how AWS continually expands its global infrastructure through sophisticated software engineering. This session reveals the evolution of AWS's approach to building new infrastructure, from manual processes to today's automated systems. Examine how changing global landscapes and business needs have shaped our strategies.

Join Zettle by Paypal as they reveal how one of Europe's most innovative point-of-sale vendors is using AWS Payment Cryptography to retire their last on-premise hardware. Learn how they successfully migrated real-time transaction volumes in multiple geographies while maintaining PCI PIN & PCI P2PE compliance, increasing resiliency, and reducing infrastructure costs. Learn more: More AWS events: https://go.aws/3kss9CP Subscribe: More AWS videos: http://bit.