AWS re:Invent 2025 - Building reliable operations, feat. Fannie Mae (COP340)
Managing incidents effectively across complex infrastructure remains a challenge for many organizations. In this session, learn proven practices for building reliable operations and reducing Mean Time to Resolution (MTTR) through effective incident management. We'll showcase how Fannie Mae transformed their operations by building a cross-region observability platform on AWS, enabling them to automate incident response and improve reliability across their hybrid environment.