AWS re:Invent 2025 - Turning Complexity into Effortless CX with Amazon Connect (MAM211)
Discover how Amazon Connect, an AI-driven, composable, and industry-leading platform—paired with NTT DATA’s end-to-end lifecycle services’ balanced approach to AI innovation and human expertise—can unlock new levels of customer experience (CX), simplify complexity, and boost operational efficiency. NTT DATA leverages Amazon Connect to deliver flexible, composable CX solutions that scale with your business.