Roadside Protect Achieves 1000% ROI and Transforms CX with Amazon Connect | Amazon Web Services
Join Randy Stern, Director of Operational Excellence at Roadside Protect, as he shares how Amazon Connect, AWS's AI-powered contact center solution, delivered a 1000% ROI while solving critical business challenges. Discover how they transformed operations from constant system slowdowns and high costs to 100% uptime and 80% back-office automation—and are now leveraging Amazon Connect's Gen AI capabilities to revolutionize customer experience. Learn more about Amazon Connect - https://go.