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AI is transforming how AWS and partners co-sell by enhancing scale, speed, and precision throughout the joint sales cycle. AWS leverages AI agents to streamline lead qualification, solution validation, partner-matching, and deal progression. Through APN Customer Engagements (ACE) Program, AI supports both AWS sellers and partners from pre-sales planning to deal submission, improving win rates and shortening sales cycles.

Delivering personal, high-quality customer experience is easy at small scale, but keeping it personal through rapid growth is a real challenge. With Amazon Connect Customer, Community Fibre has maintained a high Trustpilot score even as their customer base has expanded. Now, they're looking to empower agents with AI to understand every call in detail before a customer reaches an agent. Hear why Community Fibre can't speak highly enough of the AWS team that made it all possible.

In this AWS Edge Innovation Spotlight, M2A Media showcases their cloud-based live streaming and VOD solutions, specifically designed for broadcasters and content providers. Their platform seamlessly integrates with AWS Elemental Media Services and Amazon CloudFront to solve critical live streaming challenges.

Learn how automated verification techniques are transforming outage management. This solution reduces response times by delivering accurate, real-time ETA updates for customer service tickets while validating AI-generated outage classifications to ensure reliability. It incorporates standardized protocols aligned with regulatory guidelines and maintains compliance with NERC and FERC requirements.

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Join Saptarshi Banerjee (AWS Senior Solutions Architect) and Joe Marta (Coalfire Product Director for Applied AI) to discover how enterprises can leverage Audit AI to build production-ready generative AI applications. This session addresses key enterprise challenges including quality, scale, and control through Coalfire's advanced document processing, scalable architecture, and prompt flows as code.

Learn more about AWS events: https://go.aws/events Subscribe: More AWS videos: http://bit.ly/2O3zS75 More AWS events videos: http://bit.ly/316g9t4 ABOUT AWS Amazon Web Services (AWS) hosts events, both online and in-person, bringing the cloud computing community together to connect, collaborate, and learn from AWS experts. AWS is the world’s most comprehensive and broadly adopted cloud platform, offering over 200 fully featured services from data centers globally.

Covered California serves nearly 14 million residents, where success depends on data — verified, analyzed, and activated at scale. In this session, learn how Covered California uses AWS to power identity verification with AI/ML, automate call center operations with agentic technologies, and build data pipelines that pinpoint citizens and residents most at risk of losing healthcare coverage.

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For more details on this topic, visit the AWS Knowledge Center on AWS re:Post and read the full article associated with this video: https://repost.aws/ja/knowledge-center/rds-connect-using-bastion-host-linux The AWS Knowledge Center contains trusted, expert-reviewed answers to frequently asked questions across AWS services — including EC2, S3, IAM, Lambda, Bedrock, and more. Inoue shows you how to connect to your Amazon RDS DB instance with a bastion host from your Linux or macOS machine.

Learn more about AWS events: https://go.aws/events Subscribe: More AWS videos: http://bit.ly/2O3zS75 More AWS events videos: http://bit.ly/316g9t4 ABOUT AWS Amazon Web Services (AWS) hosts events, both online and in-person, bringing the cloud computing community together to connect, collaborate, and learn from AWS experts. AWS is the world’s most comprehensive and broadly adopted cloud platform, offering over 200 fully featured services from data centers globally.

Bronto redefines what's possible with logs. Subsecond search across massive volumes of data unlocks use cases that once seemed out of reach, without legacy platform pricing. We'll unpack the unique architecture behind Bronto (Indexless search, log-based metrics, high efficiency compression, and more) and share how our customers achieve visibility without compromise, leveraging AI powered features. This presentation is brought to you by Bronto, an AWS Partner.