AWS re:Invent 2025 - [NEW LAUNCH] United Airlines: Operational Excellence with AWS (SPS317)
Join United Airlines and AWS leaders as they share how AWS Unified Operations transformed United’s approach to managing mission-critical systems. Learn how United enhanced their operational resilience through proactive architectural guidance, rapid incident response, and continuous improvement practices. Discover the journey of implementing a new support model that combines context-aware expertise to prevent issues and accelerate resolution.