AWS re:Invent 2025-How Heidi Health is leveraging GenAI to transform the global healthcare industry
Heidi Health started building generative AI for healthcare when most regulators were still grappling with what that meant. After pivoting from appointment prep to AI medical scribing with the explosion of Gen AI, the team confronted challenges unique to gen AI startups: validating non-deterministic outputs at scale, selling probabilistic technology to risk-averse hospitals, and navigating compliance frameworks designed for rule-based software.